The simple email mistake that could result in data breaches

Changes to the Privacy Act 1988 mean that businesses now have to report data breaches to impacted customers and the Federal Government.

The mandatory data breach notification laws were brought in to protect the digital and physical data of Australians after a wave of high-profile data breaches from the likes of Facebook, Google, Toyota and even the Australian Government.

While these laws have been effective, with the last reported figures from the Office of the Australian Information Commissioner revealing just 215 breaches in the last quarter, any breaches have the potential to be extremely damaging to the brand of any business.

But did you know there is a simple email technique you may have overlooked which could mean you are breaching these data privacy laws right now?

The importance of using BCC when group emailing to avoid data breaches

Sending emails is an integral part of business, we send and receive hundreds of them every day.

Often this will mean sending emails to large groups – which is where the trap lies for businesses and the new privacy laws.

The changes to the ACT mean that the blind carbon copy (BCC) field is mandatory for group emails so that recipients cannot see the contact details for the other people on the mailout.

Putting these details in the regular carbon copy (CC) field is an easy mistake to make and it can prove very costly for businesses of all sizes.

Ensure that all of your staff are aware of the data breach notification legislation and their responsibilities when it comes to protecting customer and consumer information.

It is vital that all staff are aware not to use the CC function when sending a group email and instead put the contact details in the BCC field.

For more information on mandatory data breach notification legislation go to the OIAC website to understand your obligations.

Ensure your staff reach their destinations safely at all times

IONYX has developed the Journey Management System (JMS) app for businesses to ensure all of their staff reach their destinations safe and well.

The app uses the GPS of a mobile device to track all work-related journeys and alert you if a staff member has not reached a checkpoint, identified stop or final destination so that you can investigate and send help.

For more information on JMS, contact the team at IONYX today.

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